F.A.Q

Frequently Asked Questions

  • What types of cleaning services do you offer?

    We offer a range of cleaning services including residential cleaning, commercial cleaning, deep cleaning, move-in/move-out cleaning, and specialized services such as carpet and upholstery cleaning.

  • How do you determine the cost of your cleaning services?

    The cost of our cleaning services is determined by several factors including the size of the area to be cleaned, the type of cleaning required, the frequency of service, and any additional services requested. We offer free estimates to provide an accurate quote for your specific needs.

  • Are your cleaning products safe and environmentally friendly?

    Yes, we use eco-friendly and non-toxic cleaning products that are safe for your family, pets, and the environment. We prioritize using products that are effective yet gentle to ensure a clean and healthy living or working space.

  • Do I need to be home during the cleaning service?

    No, you do not need to be home during the cleaning service. Many of our clients provide us with access to their homes or offices through a key or security code. We ensure that our cleaning professionals are trustworthy and reliable.

  • What should I do to prepare for the cleaning service?

    To prepare for the cleaning service, we recommend tidying up personal items and clutter to allow our cleaning team to focus on deep cleaning. If you have specific areas or items you want us to pay special attention to, please let us know in advance.

  • How do you ensure the quality of your cleaning services?

    We ensure the quality of our cleaning services through regular training and supervision of our cleaning staff. We also conduct periodic quality checks and encourage feedback from our clients to continuously improve our services.

  • What happens if I am not satisfied with the cleaning service?

    Your satisfaction is our priority. If you are not satisfied with any aspect of our cleaning service, please let us know within 24 hours, and we will address the issue promptly. We offer a satisfaction guarantee to ensure you are happy with our work.